Effective date: July 26, 2026. This policy applies to enquiries sent to LaserLuma, a brand of Qingdao Awesome Technology Ltd.
Information you provide
When you submit an enquiry, you may provide your name, company, work email, phone or WhatsApp number, country and information about your cleaning application. Please do not include confidential information in the form.
How we use it
We use the information to respond to your enquiry, assess whether a laser-cleaning discussion or sample-testing conversation is appropriate, and maintain the related business communication.
Sharing and retention
We do not sell enquiry information. Information may be handled by service providers that operate the website, form delivery or communication tools only as needed to respond to the enquiry. We retain it only for as long as reasonably necessary for the conversation and related business records.
Your choices
You can ask us to update or delete enquiry information by contacting us through the website contact route or WhatsApp. We may retain information where required for legal, security or record-keeping reasons.
Contact
For privacy questions, contact LaserLuma through WhatsApp at 0086 187 6639 6397.